UNIVERSITI TUNKU ABDUL RAHMAN

Frequently Asked Questions

Student Services

1.What is the difference between a UTAR Student ID card and a UTAR Scholar ID card?

2. As a new student, how do I apply for the Scholar ID card?

Kindly visit the orientation website at https://orientation.utar.edu.my/ and refer to the section titled “UTAR Scholar ID Card Application.”

3.Where can I find more information about the Scholar ID card, such as how to replace it?

Please refer to the Centre for Multimedia Production and Services (CMPS) website at https://cmps.utar.edu.my/reg.php for more details.
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4. How do I apply for a Foundation, Degree, or Postgraduate vehicle sticker?
5. Can I transfer my UTAR vehicle sticker to someone else?

All students vehicle stickers are NOT transferable.

6. What shall I do if my vehicle needs to be sent for repair?

  • If your car is under maintenance/ or sent for repairs, you are not allowed to transfer your sticker to another vehicle because the sticker belongs to the registered vehicle number only. 
  • Please come to DSA and obtain a temporary pass letter. The letter is only valid for 2 weeks. 
  • If you decide to change your vehicle, please email dsa@utar.edu.my to renew your vehicle sticker. Kindly state your valid reason(s) in the email. A renewal fee of RM5 will be charged.

7.Can I alter my UTAR vehicle sticker?

No. If you are caught altering your sticker, disciplinary action will be taken against you.

8.If my sticker is not written clearly/accidentally rubbed off, can I re-write it by myself?

No. You need to bring it to DSA for amendments.

9.What should I do if I lose my car/motorcycle sticker? 

Submit a vehicle application form and write in a formal letter to DSA to request for a new sticker. RM5.00 will be charged for reissuing a new sticker.

10.What types of vehicle passes are available at UTAR? 

The available vehicle passes are Student Vehicle parking sticker, Night Pass (valid after 6pm), and Final Year Project Pass (only applicable to final year students who are currently doing research papers on science/engineering course subject to the recommendation of Supervisor and the approval of the Faculty Dean). These passes may be requested from the following departments:
Kampar Campus: Department of Student Affairs
Sungai Long Campus: Department of Safety and Security

11.What shall I do if I lose my personal item(s)?

Please proceed to Department of Safety and Security to report your lost item. If it is found, you will be contacted accordingly.

12.What type of insurance coverage is provided to UTAR local students, and whom should I contact for more information??

The Group Personal Accident (GPA) insurance policy covers all registered local UTAR students (insured persons) at both Kampar and Sungai Long campuses.

This insurance provides coverage for accidents caused by violent, external, and visible events that result in death or permanent disablement, as outlined on the following websites:

DSA (Kampar Campus) - https://dsa.kpr.utar.edu.my/GPA_Insurance.php
DSA (Sg Long Campus) - https://dsa.sl.utar.edu.my/GPA_Insurance.php

It is hereby declared and agreed that this insurance will not be prejudiced by any inadvertent delays, errors and omission in notifying the university of any circumstances or event giving rise or likely to give rise to a claim that under this Policy, provided that notice be given to the university immediately upon such occurrence coming to the knowledge of the Insured but not later than 14 days from the date of the occurrence.

Insurance for Local Students
For any enquiries, please contact Department of Student Affairs at:
Kampar Campus: + (60) 54688888 ext 2280
Sungai Long Campus:+ (60) 390860288 ext 830
Email: dsa@utar.edu.my

For International student of UTAR, you are covered under the Etiqa Family Takaful Berhad (EFTB), International Student Medical Insurance via Education Malaysia Global Services (EMGS) for outpatient, inpatient and hospitalisation within Malaysia only. For more information, refer to the Department of International Student Services website at https://diss.utar.edu.my/


13. Where can I verify photocopies of my academic certificates, transcripts, or other official documents?

If you wish to verify photocopies of your documents such as certificates or application forms, you may proceed to the following offices for the specified purposes. 

Students Confirmation Letter
1. For General Academic Matters - Respective Faculty General Offices of Academic Centres / Faculties / Institutes
2. EPF Withdrawal - Division of Finance

 Documents Verification
1. Academic certificates and transcripts - Respective Faculty General Offices of Academic Centres / Faculties / Institutes
2. Scholarship and loan supporting documents - Department of Scholarships and Financial Aid
3. Clubs and societies certificates and testimonials - Department of Student Affairs

 Applications Endorsement
1. Academic related application - Respective Faculty General Offices of Academic Centres / Faculties / Institutes
2. Scholarship, sponsorship, and loan application - Department of Scholarships and Financial Aid
3. Privilege cards application - Department of Student Affairs

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Clubs & Societies Services

1.How do we start a club/society on campus?

NOTE: For information on club/societies and applying for recognition at Universiti Tunku Abdul Rahman (UTAR), please refer to Regulation XIV - Societies and Student Activities.

Forms:
Application for Preliminary Registration of a Student Society
Pro-Tem Executive Committee List
Meeting Minutes Format
Notice of Meeting Format

All completed documents shall be submitted to the Student Affairs Committee (SAC) meeting for discussion and approval.

If the application for recognition is successful, a notice of recognition will be sent from Department of Student Affairs informing that the recognition has been approved.

2.How to write a club/society constitution?

The pro-tem committee needs to have a copy of the club/society's constitution that follows the guidelines provided as below:-

Constitution of UTAR Student Society (Course based)
Constitution of UTAR Student Society (Non-Course based)

3.How to get funding for club/society events?

- Fund-Raising from external organizations/authorities.
- Sponsorship (Monetary or Otherwise)

NOTE: Prior approval must be obtained from the Head of Student Affairs before any society can enter into any agreements/contracts, verbal or written, with any external organization.

4.How to write a sponsorship letter?

Sponsorship letters that follow the guidelines provided need to be vetted by the Languages and Linguistics lecturer. Sample of Sponsorship Letter

5.How can we advertise our club/society events?

- Request to post your event on the Department of Student Affairs' Facebook Page and Event Calendar.
- Post the event on your club/society website/Facebook.
- Send the details of your event out to your club/society via email/WhatsApp/messenger etc.
- Request to post your event on UTAR Portal.
- Host a booth or information table on campus to recruit members, highlight your club/society activities, and promote your events.

6.How to contact a DSA officer-in-charge?

Drop by our office at Department of Student Affairs during office hours and speak to our Clubs & Societies Unit / Sports and Recreations officers.

7.What is “Outstanding Club and Society Award”?

The Outstanding Club and Society Award shall be awarded to a club and society committee that has performed an excellent job within their elected term of service. The criteria to determine the Best Club and Society Award click HERE.

8.What is “Outstanding Leadership Award”?

The Outstanding Leadership Award is designed to reward those students who are committed to take on leadership positions that require a significant amount of time, energy, enthusiasm, effort, and thought. Students serving as chairperson or vice chairperson of a registered student club or society, university-sanctioned committee, committee of a university-wide project or activity (to be determined by DSA) or hold office in UTAR Student Representative Council are eligible to receive this award.

All student awards will be recommended by the Student Affairs Committee and forwarded to the UTAR Senior Management Committee for approval. The award would be given out during the Student Affairs and UTAR Representative Appreciation Ceremony.

Award criteria click HERE.

Sports and Recreation Services

1. What sports facilities are available for students, and what are the usage fees?

UTAR provides a range of sports facilities including courts, field, and gym room. Click https://dsa.kpr.utar.edu.my/Sports--and--Recreation-Unit.php to view the full list of facilities and fees.

2. How can I represent UTAR in sports?

Students who are interested in representing UTAR in sports can join through team tryouts held each semester. Keep an eye on announcements posted on DSA’s social media platforms, or contact the Sports & Recreation Unit directly for details on team selection and training schedules.

3. How can I find out about sports and recreation activities organized for students?

Updates on sports and recreational events are regularly posted on the UTAR email and DSA’s social media platforms. You may also contact the Sports & Recreation Unit or visit their office for more information.

4. Is there a limit to how many sports activities I can join?

There is no strict limit to the number of sports activities you can join, as long as you are able to manage your time and commitments effectively. However, do keep in mind:
  • If you are involved in competitive teams, training schedules and attendance requirements may be more demanding.
  • You are encouraged to prioritize your academic responsibilities while staying active and engaged.
Feel free to explore different activities and find the ones that best suit your interests and schedule!
 

5. Is there a dress code for using the gym or courts?

Yes, there is a dress code to ensure safety, hygiene, and proper use of the facilities. Students are required to wear:
  • Appropriate sports attire (e.g. T-shirt, sports pants or shorts)
  • Proper sports shoes (no slippers, sandals, or barefoot use)
  • Towels are encouraged, especially when using the gym equipment
Avoid wearing jeans, skirts, or any clothing that may restrict movement or pose a safety hazard. The Sports and Recreation Unit reserves the right to deny facility access to anyone not adhering to the dress code.

Counselling & Guidance

1.Do you need to pay for counselling and guidance sessions?

No, all counselling services are free of charge.

2.Do I need to make an appointment with a counsellor?

You may either walk in to the DSA Office (Monday to Friday, 8:30 AM – 5:30 PM, excluding weekends and public holidays) or make an appointment online via our counselling appointment link: https://tinyurl.com/chmwkpronlineappt

3. What can counselling help with?

Counselling can support you in managing stress, anxiety, low mood, academic pressure, relationship challenges, self-confidence, decision-making, and personal development. It also provides a safe space to talk things through, even if you're not in crisis.

4.How can counselling help?

Counselling provides a safe and confidential space to explore what you're going through. A trained counsellor can help you gain self-understanding, manage your emotions, develop healthier coping strategies, and find clarity in challenging situations. It is a supportive process that promotes emotional well-being and personal growth.

5.Is counselling service provided for disciplinary cases?

Yes, counselling service is provided for disciplinary cases and upon volunteerism, which are all strictly private and confidential.

6. Do I need to attend all the counselling sessions?

The number of counselling sessions is based on the client’s needs and on voluntary basis. It is fine to discuss with the counsellor the number of sessions you prefer as well as the point to terminate the session with prior notice.

7. Does Centre for Healthy Minds and Wellbeing (CHMW) provide staff counselling?

Yes. Division of Human Resource (DHR) does have an established guideline on counselling services for UTAR staff. The staff that requires counselling services must be referred by DHR.